Frequently Asked Questions
Nexord is a WhatsApp-based workforce scheduling and communication platform. This page answers the most common questions about managing shift workers, scheduling staff, and communicating with teams directly through WhatsApp.
What is Nexord and what does it do?
Nexord helps businesses manage shift scheduling, staff communication, and document sharing directly through WhatsApp, without requiring employees to install a new app or create accounts.
What is WhatsApp workforce scheduling?
WhatsApp workforce scheduling is a way for businesses to assign and manage employee shifts using WhatsApp instead of traditional scheduling apps or web portals.
How do companies schedule shifts through WhatsApp?
Companies use tools like Nexord to create shifts in a management dashboard and send shift details directly to employees through WhatsApp, where they can confirm or decline instantly.
Do employees need to install an app to use Nexord?
No. Employees receive shift notifications, updates, and messages directly through WhatsApp, without installing any additional software.
How do employees accept or decline shifts?
Employees receive a shift notification on WhatsApp and can accept or decline instantly. Their response is tracked in the Nexord admin dashboard in real time.
What types of businesses use Nexord?
Nexord is designed for businesses with frontline or shift-based workers, including hospitality, healthcare, logistics, security, and event staffing companies.
Can I message all employees at once?
Yes. Nexord allows you to send broadcast messages to all employees or targeted messages to specific teams or individuals through WhatsApp.
Is Nexord compliant with WhatsApp policies?
Yes. Nexord uses the official WhatsApp Business API and follows WhatsApp’s messaging guidelines and compliance requirements.
How much does Nexord cost?
Early access to Nexord is free. Pricing will be based on company size and usage once the product is fully launched.